Privacy Policy | Doc The House Buyer

This privacy notice for Doc The House Buyer, LLC ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://www.docthehousebuyer.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways — including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Doc The House Buyer, LLC and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do you receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do you process my information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do I exercise my rights? The easiest way is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include the following:

  • Name
  • Phone Number
  • Email

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details. If you choose to register in this way, we will collect the information described in the section "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

The information we collect includes:

  • Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services.
  • Device Data. Information about your computer, phone, tablet, or other device you use to access the Services.
  • Location Data. Information about your device's location, which can be either precise or imprecise.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, social media profiles, and custom profiles.

How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

  • To facilitate account creation and authentication and otherwise manage user accounts.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries and offer support to users.
  • To send administrative information to you.
  • To fulfill and manage your orders.
  • To enable user-to-user communications.
  • To request feedback.
  • To send you marketing and promotional communications (if in accordance with your marketing preferences — you can opt out at any time).
  • To deliver targeted advertising to you.
  • To protect our Services.
  • To identify usage trends.
  • To determine the effectiveness of our marketing and promotional campaigns.
  • To save or protect an individual's vital interest.

What Legal Bases Do We Rely On to Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, the GDPR and UK GDPR require us to explain the valid legal bases we rely on. We may rely on the following:

  • Consent. We may process your information if you have given us permission to use it for a specific purpose. You can withdraw your consent at any time.
  • Performance of a Contract. We may process your personal information when necessary to fulfill our contractual obligations to you.
  • Legitimate Interests. We may process your information when it is reasonably necessary to achieve our legitimate business interests.
  • Legal Obligations. We may process your information where necessary for compliance with our legal obligations.
  • Vital Interests. We may process your information where necessary to protect your vital interests or the vital interests of a third party.

If you are located in Canada, we may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time.

When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. Categories of third parties we may share personal information with include:

  • Ad Networks
  • Affiliate Marketing Programs
  • Cloud Computing Services
  • Communication & Collaboration Tools
  • Data Analytics Services
  • Data Storage Service Providers
  • Finance & Accounting Tools
  • Payment Processors
  • Retargeting Platforms
  • Sales & Marketing Tools
  • Social Networks
  • Website Hosting Service Providers

We also may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.
  • Affiliates. We may share your information with our affiliates, who are required to honor this privacy notice.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

SMS consent and phone numbers for the purpose of SMS are not shared with third parties or affiliates for marketing purposes.

What Is Our Stance on Third-Party Websites?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us. We do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. We are not responsible for the content or privacy and security practices and policies of any third parties. You should review the policies of such third parties and contact them directly to respond to your questions.

Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

How Do We Handle Your Social Logins?

In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider but will often include your name, email address, friends list, and profile picture.

We will use the information we receive only for the purposes described in this privacy notice. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.

Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Services from outside the US, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States and other countries.

How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store your personal information and isolate it from any further processing until deletion is possible.

How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

What Are Your Privacy Rights?

In Short: In some regions, such as the EEA, UK, and Canada, you have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, or by replying "STOP" or "UNSUBSCRIBE" to the SMS messages we send.

If you have questions or comments about your privacy rights, you may email us at [email protected].

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

CCPA Privacy Notice

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples Collected
A. IdentifiersContact details, name, alias, postal address, phone number, email, IP addressYes
B. Personal information (CA Customer Records statute)Name, contact info, education, employment, financial informationYes
C. Protected classification characteristicsGender and date of birthNo
D. Commercial informationTransaction information, purchase history, payment informationNo
E. Biometric informationFingerprints and voiceprintsNo
F. Internet or network activityBrowsing history, search history, online behavior, interest dataYes
G. Geolocation dataDevice locationYes
H. Audio, electronic, visual informationImages and audio, video or call recordingsNo
I. Professional or employment-related informationBusiness contact details, job title, work historyNo
J. Education informationStudent records and directory informationNo
K. Inferences drawn from personal informationProfile or summary about individual's preferences and characteristicsYes
L. Sensitive personal informationAccount login, health data, precise geolocation, racial or ethnic originNo

We will use and retain the collected personal information as needed to provide the Services or for 48 months across all applicable categories.

Do Virginia Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.

Under the Virginia Consumer Data Protection Act (CDPA), Virginia residents have specific rights regarding their personal data, including the right to access, correct, delete, and obtain a copy of their personal data, and the right to opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or profiling. To exercise these rights, please contact us using the contact details provided in this notice.

Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us by mail at:

How Can You Review, Update, or Delete the Data We Collect from You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at [email protected] or by calling (920) 650-2434.

Terms and Conditions for SMS Communication

Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications

If you have consented to receive text messages from Doc The House Buyer, LLC, you may receive text messages related to appointment reminders, follow-ups, billing inquiries, and general communication from staff.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt-out at any time by texting "STOP."
  • For assistance, text "HELP" or visit www.docthehousebuyer.com for our current Privacy Policy and Terms of Service.

Have Questions?

We're here to help. Reach out to us anytime.

📞 (920) 650-2434

🌐 www.docthehousebuyer.com

📍 201 N. Main St. Ste 330, Fort Atkinson, WI 53538